Customer Service


Our clients are those companies or individuals who contract with us to manage their parking facilities and, in some cases, enforce their parking regulations. But we are also responsible for interacting with our client’s parking customers. This is particularly important at a retail parking site, where the retail customer expects exemplary service.

At MET Parking Services, we take this responsibility very seriously and make every effort, through the careful selection and training of our personnel, to maintain a responsive and courteous relationship with all parties.

Our Customer Service Department is specifically trained to deal with enquiries relating to the Parking Charge Notice. A small number of these cases are appealed, and our staff members are particularly adept at corresponding with these customers and managing their cases in a sensitive manner.


Contact a member of the MET Parking Services team on 0207 118 8003
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